Canadian Choice

Formerly Canadian Choice Windows & Doors
Windows & Doors Installation & Service
Woodbridge ON L4L 9N6
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93%

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Reviews for Canadian Choice

Average customer rating:
9.4 10 (3476 reviews)

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Mario
Mario
0 reviews Hamilton, ON
2/10

defective windows terrible customer service

One of the reasons why i chose this company is they are supposedly "Baeumler Approved" contractors. I highly doubt that. That was my first mistake even though i did get 4 different quotes. The windows look great and were priced about the same as the other quotes. Joe the salesman knows how to sell. The after sales customer service doesn't exist with this company. They installed 18 window in total but my issue is with the basement window sliders. They do not lock properly, when they are locked there is alot of movement when locked and their customer service dept made an appt to have a tech inspect and repair the windows. A week later their service dept called and said no after re-evaluating your case we have determined the window movement is normal so no need for us to send a tech to inspect. i said that's weird first you say there is an issue and now you are saying no its normal? Also 6 basement windows were installed and only 1 of them doesn't have movement so how can you say the movement is normal if the one window doesn't move at all when locked? Even Joe their salesman said yes the windows shouldn't move like they do so i don't know why they can say nope windows are fine. I will be taking further action.

Approximate cost of services:
$30,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Mario for your detailed review. Sorry to hear that you are not completely satisfied with your experience thus far. Canadian Choice is a very reputable company with excellent products and reviews. Joe is one of our top sales reps with a high customer satisfaction rating and customers love working with him. Can you please reach out to our consumer care team at 1-866-807-8064 to get this resolved to your satisfaction. We understand that everything has now been addressed to your satisfaction.

Steve in Oakville
Steve in Oakville
0 reviews Oakville, ON
10/10

Whole house + Sliding Door

Needed whole house done. Stan explained everything needed, competitive price, educated and help facilitate the Government Rebate. Michael and team did a great job installing. They took care, clean up after themselves, the attention to detail and finishing of the trim inside was perfect, including working it into existing kitchen backsplash. No hesitation in recommending, they did great job.

Approximate cost of services:
$60,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much Steve for that fantastic 10* review. Happy to hear that you had a great experience with Stan who is one of our best and Michael along with his installation crew. Please keep us in mind for any future projects.

Private User
Private User
0 reviews Kitchener, ON
10/10

Window Replacement

Joe was amazing! He had come to our home to measure/quote only 6 windows that were left in our house to be replaced. Others had told us that it is too small of a job and we had signed with another company that was glad to take our money but never show up to complete the measurements.

With Canadian Choice - Joe listened to our concerns, explained window options, assisted us in making a great choice that we are happy with and followed through with ensuring that the team showed up to complete measurements.

The install team were professional and cleaned up after themselves.

The sales person also continued to follow up after the install to ensure that went smoothly and that we are satisfied with everything. Thank you Joe and team for our new windows.

Approximate cost of services:
$6,000.00
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Company Response

Thanks so much for that amazing 10* review. We're thrilled that you chose Canadian Choice for your window project and that you enjoyed your experience with Joe. Glad to hear that everything went well with the installation team as well. Please keep us in mind for any future projects.

Peter in Richmond Hill
Peter in Richmond Hill
0 reviews Markham, ON
10/10

I recommend Canadian Choice

I hired Canadian Choice twice to do my home windows. The experience with the first batch was great and I called them again in the following year. A couple of months ago, I recommended Canadian Choice to my friend. He did a deep research and comparison with other installers and finally chose Canadian Choice for his windows.

Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
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Company Response

Thanks Peter for that amazing 10* review. We're thrilled that you chose us again for this latest project and that you recommended us to one of your friends. Hopefully we'll hear from you soon for the 3rd project.

MGK
MGK
1 review North York, ON
10/10

26 Windows Replacement

I had a good experience with my salesman Stan in getting questions answered and the paperwork was pretty straight forward. Michael and his team did a great job installing 26 windows in 2 long days. The Canadian Choice office was also very good with regular email communication and window delivery was on schedule as promised from the start. Stan and CC a Customer Care rep also visited the job site during installation to answer any follow up questions.

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks MGK for that great 10* review. Happy to you that you enjoyed your experience throughout the whole process starting with Stan who is very detailed right up to Michael and his installation team. Also thanks for the kind works about our consumer care team who try to provide the best possible experience for every customer. Please keep us in mind for any future projects.

Gaston in Petawawa
Gaston in Petawawa
0 reviews Hawkesbury, ON
10/10

Replaced 14 windows

I'm extremely happy and satisfied with the newly replaced 14 windows.
All energy rated and qualified for Canada Greener Home rebate. The salesperson, Sasha from the Ottawa office was very knowledgeable and helped me through the process. The installation crew were very professional and respectful and did a clean job.
Number 1 .

Approximate cost of services:
$17,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Gaston for the great 10* review. Glad you had a good experience starting with Sasha right up to the installation team. Please keep us in mind for any future projects.

Private User
Private User
Private User reviews North York, ON
10/10

All Windows Replaced

Our home had all 27 windows and a sliding door replaced.
It was a great experience dealing with Canadian Choice.
Our sales rep was Tonyd and he was amazing. He made the experience very pleasant. He was very knowledgeable and accommodating to our requests and schedule. It was a pleasure working with him to complete the order.
The installation date went as scheduled and we are happy with the windows and door.
We would recommend Tonyd and Canadian Choice to anyone inquiring about new windows and doors.

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for the great 10* review. Happy to know that you had a good experience starting with Tony who really knows his stuff and truly cares about his customers. Also glad to hear that you had a great experience with the installation team. Please keep us in mind for any future projects.

Private User
Private User
Private User reviews Markham, ON
10/10

Energy Star qualifying windows and doors

We had 8 windows and 2 doors replaced by this company. All energy rated and qualified for Canada Greener Home rebate. The staff was very professional. Our salesperson, Jemal was very knowledgeable and helped us through this process. The installation crew were very professional and respectful and did a clean job. Their office provided us with the most detailed invoice which made our life easy as we were applying for government grants and loans. Overall we are very satisfied with this company. If you are looking to change your windows with energy saving ones that qualify for rebate, please be careful with who you hire & do your research.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks so much for that amazing 10* review. Glad to hear you had a great experience with Jemal and the entire Canadian Choice consumer care team who helped you navigate the government rebate process. Please keep us in mind for any future projects.

Ayesha in Brantford
Ayesha in Brantford
1 review Brantford, ON
10/10

Shiny New Black in/out Windows and Patio doors

We were in need of new windows this year and I had researched and met with a few companies. After meeting Joe from CC, I felt at ease and he was helpful with the A-Z about the whole process, he made everything smooth and easy and was just simply great to talk to. The windows are now complete and Joe has still made sure everything is on track. Windows and new French patio doors are beyond beautiful, black framed in and out my neighbours were even ooohing and aahing..who knew new windows could make a girl this happy

Approximate cost of services:
$35,000.00
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Company Response

Thanks Ayesha for that fantastic 10* review. We're thrilled that you chose Canadian Choice for your window and French door project. Glad that you enjoyed your experience with Joe who is very passionate about his job and wants to provide every customer with a great experience. Hopefully your neighbours will also reach out to us. Please keep us in mind for any future projects.

Private User
Private User
Private User reviews Calgary, AB
10/10

8 Window Replacement

After having them replace 4 windows and 2 doors in the past years, we had Canadian Choice come back and do 8 more windows. Denys and his team were excellent. I'd recommend them to family and friends.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for the great 10* review. We're happy that you chose Canadian Choice again for your latest project and that you enjoyed your experience with Denys and his team. Please keep us in mind for the next project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Choice

Save thousands by dealing directly with a manufacturer! Canadian Choice Windows and Doors Inc. is a leading manufacturer of windows in Canada, serving Ontario. Canadian Choice Windows and Doors offers a huge selection of replacement windows including energy efficient windows, vinyl windows, casement windows, awning windows and bow and bay windows.

Canadian Choice Windows and Doors has been serving Toronto, Richmond Hill, North York, Markham, Mississauga, Oakville, Burlington, Hamilton, Kitchener, Cambridge, Niagra Falls and the surrounding areas as well as in Calgary, Edmonton, Winnipeg and Northern Ontario.

Why is Canadian Choice Windows and Doors your best solution for window replacement?

1. No Pressure Estimate: take your time & make informed decision

2. Save Money: Energy Star windows will reduce your energy bill by 30 %

3. Professional Installation: flawless installation and thorough clean up by courteous installers

4. High Quality: The highest quality windows in the industry, featuring foam injected honey comb structure.

5. Easy Financing: Financing solutions to fit anyone’s lifestyle

6. Maximum Comfort: low-E coating to reflect summer sun and retain winter heat with our Cardinal Smart Glass system.

7. Zero Maintenance: our windows are easy to clean from within the home and will never fade or discolor

Canadian Choice Windows and Doors is your smartest solution for window and door replacement.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
replacement windows, vinyl windows, basement windows, casement windows, double hung windows, awning windows, custom windows, energy efficient windows, energy start windows
SERVICES
replacement windows, windows manufacturer, windows installation, custom windows
BRANDS
Canadian Choice Windows and Doors
STYLES
casement windows, vinyl windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are available.
SPECIALITIES
Factory-direct windows - save thousands by avoiding the middleman. Professional installation - our crews will install your windows on time and will do a thorough clean up of work area.
WEBSITE
http://www.windowscanada.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
70
PAYMENT METHOD
cash, cheque, Visa, MasterCard, financing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all windows installed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.