Canadian Choice

Alexey was my salesman who came to give me a quote in Aug. The quote was very informative and a sample window was shown. Alexey gave me information about the new window and it's features like: triple pane glass, removable molding and how the window can be left open when raining (this happened a few hours after the install and I was so impressed :), so was my cat Emmie as it's her window lol.

I received a few emails stating the return of installer who measured the window and another email saying the
window was being built. The 1st email said 7 to 14 days to re measure the window but should have read 14 to 21 as it was during the summer months....I had to contact Alexey as no one ever showed up to measure the window. Alexey was
prompt to reply and said they gave me the wrong info and someone would call by the end of the day to set up the time. The installer showed up and all was good. I then got a email saying window was almost done but hadn't heard back from Helen who wrote the email. I tried emailing her back several times and got no response. Once again I had to contact Alexey to ask what was going on? I was told by Alexey the window is done and will be here within the next week and someone will call to set up the install. Install was quick and efficient...the window was in within a hour. I was able to open the window during the rain and no water came in and Emmie my cat and her post were dry :) I love this feature!! I can't wait til next spring to use it. :)

Overall I was soo impressed with the company,
specially Alexey who was amazing. Alexey was AWESOME!!! and If it wasn't for him doing other people's job (emails and talks to other staff), I wouldn't be as happy as I am now. Alexey went above and beyond, I would have given less stars if it wasn't for Alexey. I'm so grateful for Alexey and glad he was sent to my home to do the quote. He has made everything better thru the whole process. Alexey
deserves some type of raise or bonus as he was a man of
different hats for this sale/install. Thanks Alexey for your
patience and dedication to our install. When I change out
other windows, we will return to Canadian Choice Windows for future installs. We will ask for Alexey again as I don't trust anyone else at this point and he was the best salesman I could have asked for. The only quote I had that had a demo to show me and the knowledge Alexey gave was on par!

Thanks Alexey!! You are the best salesman ever and I'm so
excited to have a new window before the snow fell!! Alexey
deserves a round of applause and much more for his consistency throughout this process!! Emmie loves her new window and so do I :)