I had 2 windows to be replaced, 1 with glass that was actually cracked. Although I called 5 companies from Homestars, only 2 called back for my small job and Canadian Choice Windows was one of them. Oliver came out to meet with me to inspect my windows. He was on time, friendly and knowledgeable. He was very pushy for the sale even though I told him I was getting further estimates. The installer was to call to arrange a time to measure the windows, no message was left. I had to call the installer myself to which no call was returned. A couple weeks later, I received a call from the office advising me of a time for my installation. How were the windows being installed with no measurements taken? I was told the installer came to measure when no one was home. After these inconsistencies, I was very not pleased with the actions of this company. After experiencing all that, the installers came as promised. They laid down cloth to protect the surfaces. After Mike and his partner completed the install and clean up, I was surprisingly impressed with the workmanship and attention to detail the windows needed. Happy customer after all. If there are any issues with the windows or installation, I will definitely write a follow up review.
- Approximate cost of services:
- $0.00
- Company Response
Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours