Poor customer information and communication
Hamilton
Not told privacy glass did not qualify for energy rebate. Very difficult to reach these people and it took several requests to receive an invoice. Installation was good. I was very dissatisfied with my dealing with Canadian choice windows and would not be using them for the remainder of windows that I need to upgrade.
- Approximate cost of services:
- $7,000.00
0 of 2 people found this review helpful.
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- Company Response
Thank you for your review. Sorry that you were not made aware that frosted glass was not applicable for the rebate. We're happy to hear that you had a good experience with the installation team and that you like the windows. We're always trying to improve with our communication with customers and hope that one day we can have you back as a customer.