On Jan. 21 I noticed the hot water tank was leaking. Having purused Homestars.com before, I returned to this site in search of a plumbing service. Based on the consistency of positive reviews from the past few years to the present time, I decided to call Canada Wide Plumbing. Flavio came out the next morning.
From the moment of my initial contact with Flavio to the completion of the job, communication between us went well. He took the time to explain what could be done to control the leakage and made sure I understood.
As an added bonus for me, Flavio and his assistant Matt located the power source to my Hot Water Tank. Not an easy task as it is an old fuse box panel and I, the recent homeowner, had not a clue as to where it was (I do now thanks).
Most impressive of all to me was when the work was pretty much complete, and the water turned back on, Flavio noticed some dripping water coming from the valves he had attached. Not satisfied, he asked Matt to disassemble the valve/fitting while he returned the faulty parts to the store. He told me that the parts had recently been purchased and that the store needed to know that it had defective valves on sale to the public, and that this was not acceptable. Soon after, Flavio returned and re-did the job with the replacement valves. Although pressed for time with other appointments, he made clear to me what I needed to do in order to prevent flooding of the basement until another hot water tank is installed. It has been over two weeks and so far so good.
I definitely recommend Canada Wide Plumbing & Mechanical Services Inc. and will certainly call on them again when i install my new water tank heater.
thanks Flavio & Matt.
- Approximate cost of services:
- $262.00