VERY DISSATISFIED CUSTOMER!!! Veridian Connections hired C&R Paving to repave the lower section of the residential driveways on my street that were torn up due to an underground electrical upgrade. I was one of the few residences that paid an additional fee to have the rest of my driveway paved. Between November 2012 to July 2013 I made numerous attempts to contact Brian via phone and email in regards to inform him of problem areas on my driveway. Certain areas of my driveway which had sunken and areas where significant roller ridges and unevenness was present. At first I was ignored. Than I was given the run around. Than I was ignored again. Than one day as I was outside cutting my lawn Brian showed up unexpectedly and approached me in a very rude and unprofessional way. After I took the time to point out the problem areas on my driveway he became increasingly argumentative and when I didn't agree with his explanation he than began to personally insult me repeatedly. When I found his demeanour was becoming borderline harassing I asked him to leave my property. After it became apparent that Brian was not interested in fixing my driveway or resolving matters I than contacted the Better Business Bureau to officially report my complaint. Between October 2013 to February 2014 the BBB was assisting me in contacting Brian to reach a resolution. Instead of sticking to the issue of the driveway Brian than began accusing me without any factual evidence of writing a slanderous and despicable review about him and his company on this website. I adamantly denied his accusation though I did take the time to read some of the reviews posted by other customers and to no surprise Brian seems to have a pattern of poor workmanship, business ethics and resolving complaints. I've also now taken the liberty of writing my own review based on my honest personal experience with Brian and C&R Paving. We have yet to reach a resolution even after three months of assistance from the BBB. Hope this review helps anyone who wants to avoid the experience that i'm having with Brian and C&R Paving.
- Approximate cost of services:
- $1,050.00