Button's Heating Inc.

We have had continous problems with our 10 year old furance. Every year it has broken down and required maintenance. We called Button's Heating & Air Conditioning this time, as the company that installed our furance is no longer in business. Tom, their Technican came out the same night we called and troubleshooted and found that the heat exchanger needed replacing. He took the time to explain our options to us and left us with heaters over the weekend to heat our home. On Monday, Technicans Tom and Jeff came out to replace our heat exchanger for the furnace. They arrived on time and went above and beyond and ensured testing prior to leaving. Would defintely recommend Buttons Heating & Air Conditioning to our family and friends.

I believe it was Todd that called almost immediately after sending an email for an estimate as he was concerned I might not have any heat (but I did). Brian came out 2 days later who was very thorough in measuring all my existing equipment and offering honest answers to all my questions. No pressure of upselling and wouldn't even suggest replacing some of my other equipment as there wasn't any reason to do so. Ended up getting a new Daikin furnace as Button's price was lower than the other Daikin contractor in the Toronto area. Kris, Kyle and Phil arrived early on install day and were done in about 3 hours. They even wired my condensate pump to shut off the furnace if it fails along with running 6 wires to my existing Ecobee so that the 2-stage furnace could be controlled. The existing venting was apparently installed backwards, so they corrected that as well. Very professional and neatly done. Great experience overall.

Nigel efficiently responded to my call for a quote for a new furnace and within hours I had a couple of options to consider. We quickly decided which to opt for.
When Kris and his crew arrived they immediately organized their work in a systematic manner, making sure our floors were protected by their cover sheets. As the work progressed, Kris kept me informed about what they were doing and why. The existing furnace was soon dismantled with all of the parts neatly being removed outside. The new furnace was quickly installed as was the new thermostat so that the house was being warmed again in a very timely manner. The crew's workmanship was extremely neat - a sign they had high standards and showed they cared about their work and their customer.
This is the second time we employed Button's Heating, both times affording us excellent outcomes with a high level of satisfaction.
I recommend this company without reservation.

We ended up needing a new furnace for safety reasons. There was no pressure and it was done the next day. Efficient and respectful of COVID protocol within our home. Highly recommended.

Professional interaction from booking the service to the job completion. Great family owned business that are honest about your hearing & cooling needs and do not upsell any product. Buttons always demonstrates excellent customer service!

Buttons is Great !
On time and very professional
Had a furnace installed and couldn't be happier. Install was done very well and clean

Button’s Furnace & A/C Review:

Our furnace was reaching 24 years of age and not wanting to risk its failure over the winter, we decided it was time to finally replace it. We contacted a contractor that had done work for us before, but they no longer service our area and they recommended Button’s Heating & Air Conditioning. After contacting Button’s, Todd came over to access our situation and determined that not only our furnace had reached end of life, but so had our air conditioner.

Todd selected a number of suitable options for us and went over all of the details, making recommendations and clearly outlining the pros and cons of the choices available to us, including the complete cost of each option. His approach was professional, and it was very apparent from our conversation that he has an excellent working knowledge of the equipment they deal with.

After the decisions on the specific equipment were concluded, arrangements were made for installation. The following week Buttons’ team arrived right on time, and literally rolled out the red carpet across our floor in our hallway to protect the surface as they brought equipment in and out. With the current situation of the pandemic, all members of their team observed proper COVID precautions and made us comfortable having them work in our home.

By early afternoon, the new furnace and A/C were installed and all of the old requirement removed. The workmanship was impeccable, with the installation looking more professional than what the builder had originally put in.

We have now been using the furnace for three months and are very pleased with the performance. It provides a nice balanced climate control for the house, and is truly as quiet as Todd had promised. At times it is hard to tell that it is even running.

We did have one issue several weeks after the initial installation. There was a power surge that damaged the control board for the air conditioner. We contacted Button’s and they responded quickly to diagnose the problem. A replacement board was ordered and installed in a timely fashion, and now everything is working correctly.

The service call gave us an opportunity to evaluate Button’s aftercare, and we were not disappointed. There were no difficulties reaching someone and a service technician was promptly assigned. The technician was very thorough diagnosing the issue, including consulting with the manufacture directly to pinpoint the failed component. The week lead time to obtain the part was not a concern as the A/C was no longer being used as it was now autumn, but we were told that they would have expedited the part had it been during the cooling season.

Overall, we would rate Button’s Heating & Air Conditioning with a full 5 stars and recommend them to anyone looking for quality workmanship from a professional team.

Button’s Water Heater Review:

This is the second time we have engaged Button’s Heating & Air Conditioning this year. After our complete satisfaction with their installation of our new HVAC system, we did not hesitate to call them when we ran into problems with our water heater.

The rental water heater control board failed for the second time in as many months. When the rental company came to repair it, the technician noted that the water heater was starting to leak and was reaching its end of life. Rather than pursue another rental unit, we decided to buy one outright. We immediately call Button’s to arrange a consultation.

Todd from Button’s came over the same day to review the project and help us select a suitable replacement unit. Within days of his visit, their crew were here to install the new water heater. Just as we found with the previous work they had done for us, the workmanship and professionalism of this company is second to none.

Based on our positive experiences with this company, we highly recommend Button’s Heating & Air Conditioning for installation, maintenance or service of your HVAC system. In our opinion, their top-notch workmanship, attention to detail and professional manner makes them the first choice.

This is the second time we called on Button Heating to help us with a new furnace, for two different homes. We dealt with Todd Button directly, the owner of the company. Todd is straight forward, honest and gave us excellent value on our furnace and AC. I highly recommend dealing with this company. There is no pressure and everything is up front.

I used Button's Heating to have my ducts cleaned last week.
Michael showed up on time, walked me through what he was going to do. He is very professional, friendly and did a first class job.
Thanks to Penny at Button's Heating for sending Michael and for a job well done.
I highly recommend Button's for all your heating and AC needs.

Recent storm and power fluctuations killed our tankless water heater. Contacted Buttons at 9:30 Monday morning and by Tuesday 1 p.m. the crew was packing up after installing a new one. Fantastic response especially during these pandemic times! Very pleased.