We found Buttons after searching Home Stars. We had a few other quotes but when we met Todd the salesman we knew right away we were going to use this company. Having read that the installation of your ac unit is one of the most important factors in ensuring excellent quality of product we were happy with Todd's discussion on the installation. We also specifically wanted a company that actually did the work rather than farming the job out to independent installers.
They arrived in a freak early April snowstorm to do the install. Both installers (Mike and Matt I think) were professional friendly and did a great job leaving a spotless work site when completed. We also at Todd's suggestion changed over our old water heater and it was installed in a far better spot allowing us to actually access our furnace and not trip over, or knock into lines coming in and out of furnace and water heater.
We are thrilled with service and follow up. We had one tiny issue and contacted Buttons. David arrived immediately to fix the issue and while he was waiting to make sure problem was fixed he even fixed our old humidifier attached to our furnace that we thought was long dead.
Thanks Buttons , we will be sure to pass on your name.
- Approximate cost of services:
- $3,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Fran,
Thank you for the outstanding review. We really appreciate when satisfied customers such as you take the time to write reviews. After All, it is the absolute best referral when it comes from someone who actually dealt with us from the point of researching our company to the the install. Todd take a lot of pride in the level of customer service and advise he offers homeowners. He is a no pressure kind of guy. I'm not surprised that the crew showed up in a snow storm. There isn't much that can keep our guys from adhering to the installation schedule...AND leaving the work area spotless is just another check on the crew's list before leaving the house. Again, not surprised that David rushed out to fine-tune something..and fix something else unrelated at the time.Thank you again Fran...Team Button's