We had rented a gas water heater for 22 years from "you know who", and it died. When a crew of people showed up a week later from the giant company that shall remain nameless, they were totally unprofessional and left us in the lurch, telling us to go buy a new electric water heater from Home Depot and install it ourselves.
We called Buttons, they came that night, walked us through our options and less than a week later they came and installed it in just 2 hours. They were courteous, friendly and professional. I am home with a baby and they were in and out without any hassles and it was such a relief. Now we need a new furnace and plan to give them our business because service is everything when it comes to your basic utilities.
We have met with Gordon, the Buttons furnace sales person, and he has been knowledgeable and not pushy like the other companies that keep calling me and pressuring me. He did not try to push the most expensive option and he walked me through the rebates in a clear and concise manner.
They have earned our business and our recommendation.
- Approximate cost of services:
- $1,800.00