Boss Sound & Communications

Store owners ( husband and wife I guess) are extremely rude and unprofessional. My sister bought a portable speaker from them to play songs from her USB but it did not work. It kept playing just one song and wouldn’t skip to the next. She went back to the store and was told by the owner that the speaker could only play from certain USB’s, information that wasn’t given to her before otherwise she would not have bought it. Her USB plays properly on another portable speaker we have as well as in the car. She was tricked into buying something that was useless. She was refused a refund and there was nothing else of value in the store that she could swap for. She got angry and left the speaker there with the receipt. I went there to pick it up and they were very rude, quoting some non existent law as to why they couldn’t give it to me even though the remembered her very well. I had to go back and get her and we both went and picked up the speaker. Now we are stuck with something we can’t use. Do NOT nut from this store. They are dishonest and will do or say anything to get your money and after that you are on your own if the product doesn’t work or fits.