This is the third house I have worked on with new Kitchen cabinets and first time with Kraftmaid. I Ordered Full Cabinets from Kraftsmaid. They have good quality product however terrible customer service and response time. 1 cabinet was sent incorrect and the second order the cabinet came cracked plywood bottom and cracked support on the inside. It has taken over 3 months with them back and forth with the rep and the lowes consultant. The lowes consultant has been great but the rep is terrible. I called within the 90 days warrantly but it just so happened that the rep took so long to deal with it that it is no longer under warranty and I have to wait for him to come back and take a picture. In addition there was no compensation made on their behalf, only Lowes compensated for this mess.
- Approximate cost of services:
- $6,000.00