Blinds To Go

As a previous purchaser of blinds from this company, I thought I would purchase California Shutters from them this time. BIG MISTAKE. Although they claim that these are custom made, apparently only the external dimensions are customised and the quality is poor. The blinds were designed to have a thick bar across the middle of my window even though there was an obvious place for the cross bar and the previous shutters, which were there when they measured, were done properly. Looks awful but that's not all. They arrived with a broken louvre which required another installer visit. The hinges do not fully open which means that you really have to have the shutters covering the windows at all times. They partially open to allow cleaning but you can't really leave them open. On top of all of this, the rods which control the shutters appear to be plastic which was just snapped off - not finished, rough to the touch and clearly visible. These shutters were around the same price as competitors but in the end are of much lower quality. If I had not already thrown out the original shutters I probably would have just reinstalled them since the new ones look much worse and have made my kitchen reno look cheap. They are ok for simple blinds but shutters seem to be beyond their capabilities.