Shutters & Blinds review in
Ottawa
The initial measurements I provided were noted correctly by the consultant. I returned home to verify the width and then returned to the store to confirm and place the order. The new width measurement was added to the order. However the length was copied incorrectly. At installation I noticed the mistake and returned the blinds to the store. After discussion of our shared mistake, I was offered a replacement cost of $450.00 as the sale price I received was no longer in effect. I was willing to pay $225.00 but this was refused. I now have 3 useless blinds and a distrust of this company's commitment to customers service.
- Approximate cost of services:
- $432.48
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