Belyea Bros Limited

First time use of Belyea for furnace repair and I was very happy with the service. They were professional from start to finish. Someone answered the phone on the first call, made an appointment window time and set up a 30 minute notification call in advance of the technician's arrival, as it was a tenanted property (very convenient for me). Dillon, the technician, was very efficient and knowledgeable about the furnace. He went about verifying the problem identified by Enbridge in the red tag, from multiple approaches and fixed the issues. He was safety focused and verified all aspects of the operation of the furnace to confirm it was safe to operate (CO2 levels at heat exchanger, gas leakage using meter for verification, soapy water to check for leaks at locations identified by Enbridge, smelling for leakage).

It's an old furnace in an older home. I appreciate that Dillon did not try to up-sell me a new furnace, as seems to be the all-to-often approach of many other HVAC contractors.

The company was clear about the cost of the service, which included an initial call-out fee and then a service fee, once the problem was identified and fixed.

Everything was fair, professional, quick and transparent...exactly what I'm looking for in a service provider! Should the need arise, I would use Beylea again and would recommend their services.