- Approximate cost of services:
- $400.00
We know exactly who this customer is.
This is a customer, who when it came to having to make the final payment, wanted to find fault in anything and everything we did ....so as to avoid payment.
All our plumbing and electric work personals are experienced, fully qualified and licensed.
This particular customer did not buy any tiles from us. He simply wanted samples for which we obliged and let him take home some of our most popular colors. There weren’t any courier company involved in this whole episode!. The customer simply picked-it up with the understanding that he would bring it back, which he didn’t do.
Since this was a popular tile, we needed it back in order to show it to other customers who were visiting our showroom. And so, after repeated requests to kindly return it, we finally had to put our foot down and be firm with this customer, hence this whole story!
Thank you for your review. It is always appreciated when people recognize our efforts in trying to provide exceptional customer service.
Thank you for your comments. Not sure when you visited our store last. But as of now (June 2012), we've grown to be one of the largest kitchen and bathroom showrooms in the entire GTA. We occupy more than 12,000 Sq.ft of space and have most of the items in stock in our huge warehouse.
Come and visit us again!