Since we moved into the Beach a few years ago, Peter has always been our guy when plumbing issues or needs arose. We recently needed to replace a leaky outdoor tap. Peter once again demonstrated why he will always be our plumber.
As expected, he replaced our tap quickly and professionally and explained everything we'd need to know about the water shutoff as well as taking care of the tap and pipe. He then noticed an unused tap at the other end of the house and proactively took a look at that one. He explained that it had been in use (presumably by the previous owners of our home) and the pipe had burst one the winter and was never repaired (the water had been properly shut off when that happened).
When we asked how much extra it would be to repair the second tap, he said that he'd be able to do it within the original timeframe that he'd allotted to the first tap. As a result, there would be no extra charge beyond any new hardware that might be required. In a few more minutes after poking around and repairing pipes in some crawl space, he fixed up that tap.
We now have two working outside taps - one for the front and one for the back – Very pleased!
As usual, Peter went the extra mile - all with a smile, professionalism and great communication. Highly, highly recommend Balsam Plumbing.
- Approximate cost of services:
- $175.00