New Appliances - Not able to deliver and not returning money back
Very disappointed with recent experience with bad boys. It is like nightmare and giving extremely painful time. We recently moved to our new house and before moving we ordered appliances (refrigerator, 2 stove and dish washer) in nov-2020. Sales person mentioned that we will be getting order delivered by end of dec-2020 with commitment and mentioned same on invoices. Till now we did not receive our appliances (1 stove only they delivered which I ordered for other house). We did lots of follow-up calls and their behavior was really shocking. Manager (Mani) never comes on line. Only talked once and promised to call us back and never called again. We tried many times but all the times got response from representatives that he is busy and will us back. So many days we have to eat outside as were not having appliances at all at our new home.
I was continuously talking to you guys and requesting to deliver my order or give me some time frame but your guys saying that you have only one option “Keep Waiting”.
I requested give my money back if you cannot deliver and keep your promises, then your manager said that we cannot return money and it not bad boy policies. Really? What I should do now?
Till now I have not get my money back or my order delivered. No buddy even called us back.
- Approximate cost of services:
- $3,500.00