Lastman's Bad Boy Superstore

I am extremely disappointed. I placed an order for a couch online & after speaking with a friend with the same couch who had nothing but issues with it, I requested a cancellation. I was told all sales are final. At no time from picking the couch to paying for it was all sales are final noted. A rep pointed me to the bottom of the website, then to the website agreement, then to the very bottom of the agreement find that all sales are final. Hiding this information is shady! I am still trying to get them to do the right thing and issue me a refund to my credit card but I'm not holding my breath.