I recently purchased a fridge, stove, microwave, aNd tv stand. They promised 2 weeks. i paid in full, called in 2 weeks to find out, it was on back order and they werent sure when it would be in. I tried to cancel my order based on false advertising and was told I would have to pay a restalking fee. I waited. I received the stove, scratched. Two weeks later got my fridge, the movers damaged my walls upon delivery and the microwave came 2 weeks after them all.
I could not return the stove because i temoved the packaging. I was given a 100 store credit. The fridge was scratched and i was given a 120 store credit for that. I am now stuck with expensive appliances that look worse than floor models. I am still waiting on the property damage. Customer services is impossobke to get through to, obviously because of all the problems. I have left numerous messages and can not get a call back.
As soon as you sign that paper, your disregarded and stuck in a crappy contract And they could care less about you.
now i am dealing with, hours on hold to customer service, numerous messages and no call backs.
Sometimes cheap is not always the best. I WOULD NEVER RECOMMEND THIS STORE to anyone or ever buy from them again. Almost all stores will price match and give you the service you deserve.
- Approximate cost of services:
- $2,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Tina, we're so sorry to hear that you're unhappy with your experience. Please email our team at social@nooobody.com so that we can look into this matter. Thank you for reaching out to us.