Backyard Getaways Inc

Swimming Pools, Spas & Hot Tubs
Brampton ON L6T
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94%

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Reviews by rating (past 12 months)

Reviews for Backyard Getaways Inc

Average customer rating:
9.9 10 (127 reviews)

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mohamed kechrid from Oakville
mohamed kechrid from Oakville
1 review Oakville, ON
8/10

Pool closure

We moved recently to our new house in Oakville,ON and we needed to close and winterize the pool before the cold season.We contacted Ms Daphne Wheeler from Backyard Getaway and she gave all the help and support needed. The team were in time and very professional and when they left, the place was nice and clean.

Approximate cost of services:
$600.00
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Company Response

Thank you for contacting Backyard Getaways to close your pool, Mohamed. You didn’t get to use your pool for very long before you had to close up for winter, but you’ll certainly enjoy your backyard come spring. We look forward to providing your future pool service needs. Thank you, Daphne

mimmo from Aurora
mimmo from Aurora
1 review , ON
10/10

Pool, Landscape, Hot Tub, Cabana

It was important for us to trust our pool and landscape company as this is a big project for us. After visiting another project built by backyard getaways and visiting there staff, it was an easy decision to make. The family owned business gives you quality material, good workmanship, and value. They have great ideas and the design catered to our needs while keeping our backyard into perspective. We are very pleased with the construction and cleanliness of their staff.

Approximate cost of services:
$1.00
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Irina from King City from Toronto
Irina from King City from Toronto
2 reviews Toronto, ON
10/10

Safety Cover and Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I found Backyard Getaways through the Homestars website. They were very punctual, accurate, tidy in their work and professional. I would recommend them to family and friends looking for service or a pool.

Approximate cost of services:
$5,000.00
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Company Response

Glad you like us Irina and we appreciate your business! Regi

lleana and Frank in Maple from Brampton
lleana and Frank in Maple from Brampton
1 review Brampton, ON
10/10

Pool, waterfall, spa, decking

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thanks to the great work from the team at Backyard Getaways! We now have a truly amazing backyard getaway! The team was professional and knowledgeable from the sales and design, to the construction and pool chemical maintenance. The design phase was stress free, the construction work was well organized, with a lot of effort placed on the details that would make the final result exceptional. We were very pleased with our choice and would not hesitate to recommend this great company! Thanks again to the entire team at Backyard Getaways!

Approximate cost of services:
$140,000.00
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Amanda King in Brampton
Amanda King in Brampton
2 reviews Brampton, ON
10/10

Pool, Stonework, Hot Tub, Landscape

As this is our 2nd project we already knew the high standard of quality & service you provide and yet you still exceeded our expectations with this much larger job - huge amount of stone work, huge customized pool with all the bells & whistles, and awesome hot tub!

The final project turned out even better than what we envisioned and we so appreciate all of the creative suggestions that make it the stunning property that we have today!

We love your crew - I have never seen such a talented group of people that work so hard and are a pleasure to deal with. I know on more than one occassion we heard "we`ll do it however you want" and "as long as you`re happy" coming from the members of the crew - we truly felt that they were taking the same pride of ownership as if it was their own home. We are very appreciative of how you coordinated everything so well for us - even when other people were causing delays you still managed to keep the project on schedule and on budget.

We also appreciate being involved in as much as we wanted to - going to the stoneyard to pick what we liked, and having consults on the site often to ensure we were happy and to see if we wanted changes made. Our property has been custom designed and has been totally tailored to how we live and how we will get the most use and enjoyment for many years to come - it is amazing!

You guys are the best in the business and worth every penny! Backyard Getaways will be always getting high praise and referrals from us. We look forward to having the whole gang over to enjoy the finished product next year!

Approximate cost of services:
$230,000.00
What could this company do to improve their services?
I wouldn't change a thing about them or how they do business.
Any advice to offer fellow homeowners facing a similar project?
There is no way any other company could have pulled off the quality & service that Backyard Getaways provides, the price you get is what you pay - there are no upcharges later or surprises - which we know we would have had from the other companies we looked at before once again booking Backyard Getaways. From the moment we booked them they took care of everything - we just got to sit back and enjoy the process. Nobody does it better than them - period.
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Lori from Oakville
Lori from Oakville
2 reviews Oakville, ON
10/10

concrete pool and spa

Backyard Getaways, John and Regi were AMAZING! Our concrete pool and spa are beautiful. The outdoor kitchen and cabana are stunning! Our backyard really is a GETAWAY! Friends and family cannot get over how beautiful our backyard looks :) We were very happy with the craftsmanship, detail and work. The staff was friendly, informative and accomodating. We could not be happier. We have been very pleased with the servicing and care of our pool. Thank you for a terrific job!

Approximate cost of services:
$100,000.00
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Company Response

It was a pleasure working with you. We had fun building this project. It looks amazing... the concrete pool, waterfall, spa and landscaping. We are proud of it too!!!

Jimmy & Maria in Nobleton from Nobleton
Jimmy & Maria in Nobleton from Nobleton
3 reviews Nobleton, ON
10/10

Underground Pool, Hot Tub and Stone work, some landscaping

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband Jimmy and I would like to thank Backyard Getaways and all the wonderful workers, and staff for letting us realize our dream of a backyard pool. They not only met our expectations but highly exceeded them. We couldn't ask for more courteous, respectful and efficient workers. Not only did the workers work diligently every day to finish the tasks in a amazingly short period of time, but the property was always left in an orderly manner after each shift.
We also want to thank the managers for their patience and understanding when we struggled with our choices. And for helping us gain confidence to ensure that the end result would be a masterpiece. In our view our pool is a work of art and we praise Backyard Getaways for their hard work. We undeniably refer Backyard Getaways to anyone looking for their 'dream' pool.
Sincerely,
Jimmy and Maria

Approximate cost of services:
$1.00
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Company Response

At Backyard Getaways, we're not happy until you're happy! You made all the right choices...your yard is beautiful! thanks for being such perfect customers!!! Thank you for entrusting this special project to team BYG! from all of us at Backyard Getaways Inc.

Susan Carvalho from Brampton
Susan Carvalho from Brampton
1 review Brampton, ON
10/10

Pool installation and stone work

From our first interaction until the job was completed, our experience with Backyard Getaways was fantastic. This company is extremely professional and really cares about the customer's needs and how to make the customer happy. The backyard and pool is gorgeous. We are so happy with the outcome and would recommend Backyard Getaways to anyone considering a project like this one.

Approximate cost of services:
$100,000.00
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Company Response

Susan,
We really appreciate you posting this positive review. The entire staff enjoyed working with you and your husband.We hope that this summer created many happy memories for you, your family and friends. We thank you very much for entrusting Backyard Getaways in building your pool and look forward to servicing your pool.

Anna from Vaughan
Anna from Vaughan
1 review Vaughan, ON
10/10

Pool & Landscaping

We hired Backyard Getaways Inc to design and build our pool and backyard Landscaping and we couldn't have picked a better company to create our backyard Oasis.
From the initial sales meeting to the design meeting and to the final construction stage, they were all so professional to deal with. Hard working Team.
Anyone looking to have a quality and unique pool and backyard environment built really needs to call them! Exceptional work!

Approximate cost of services:
$80,000.00
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Company Response

It is reviews like this one that drives us to continue working hard to please our customers. Thank you and enjoy your pool and yard for many pool seasons to come.

Pat O'Brien from Brampton
Pat O'Brien from Brampton
1 review Brampton, ON
10/10

Raised Stone Patio

After interviewing numerous landscaping companies we decided on Backyard Getaways as they had done a beautiful pool for friends of ours. Regi was very patient with the selection of the materials and the exact way we envisioned the outcome. The day to day crew was the same crew (James, Mario, and Carlo) which was important to us as we got to know them over the three weeks and could easily communicate any issues or changes as the job progressed. Our project was in an area that couldn't accommodate heavy equipment so everything was done by hand so I was again very impressed with the hard working and punctual crew. The job was completed on time and we were more than satisfied with the final outcome. We spend most of our time outside and I wouldn't hesitate in the least to highly recommend Regi and Backyard Getaways for any outdoor landscaping or pool project.

Approximate cost of services:
$30,000.00
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Company Response

Pat and Brenda, thank you very much for taking the time to post a review about your experience with Backyard Getaways. I'm very happy to hear that we met your expectations and that the end result is exactly what you envisioned. It was such a pleasure to deal with you and your wife. Look forward to talking soon. Regi

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Backyard Getaways Inc

Backyard Getaways Inc is an award winning family owned & operated pool builder company since 1995. Through our innovative designs & quality craftsmanship, we continue to exceed industry standards by creating unique custom pools, spas and outdoor living environments. Service Include: -Custom Concrete Pools & Spas -Custom Vinyl Pools -Complete ...
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