Avenue Road Roofing

Roofing
Toronto ON M6B 1P8
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HomeStars  >  Roofing in York  >  Avenue Road Roofing   >  Flat, shingle and carpentry project
Jennifer Shreve Oshawa
Jennifer Shreve Oshawa
16 reviews Oshawa, ON
10/10

Flat, shingle and carpentry project

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you for your letter inviting us to comment on your services. We were delighted with the efforts your people applied to our project from our first contact to the last. We initially met with D.A. who was kind enough to come to our house on three occasions even responding to a cell phone call on a Saturday evening well before we had signed a contract. He was both thoughtful and thorough in his appraisal and it was the professionalism he demonstrated as well as the excellent reputation of your company that finally resulted in our choice of Avenue Road Roofing. We were then contacted by B.A. from your head office who fully informed us of what would take place at our house over the next few days. We continued to hear from her throughout the course of the project and because of her we were never exposed to any surprises along the way. Finally we have to comment on your crew. They worked quickly and professionally and whenever a challenge arose for them they were quick to point it out to us. On one occasion late in the day an area was discovered on our roof that had significant rot. Before we could get inside to receive the detailed message that B.A. had left for us about the issue your crew was explaining what they had found and assuring us that the carpenter was on the way. J.C. soon arrived having been unexpectedly pulled off a job in Aurora. He immediately started the job and continued to work until 8:30 in the evening until the job was completed. You should be very proud of your people Mr. P. (President) They are a tribute to your organization. Once again thank you for inviting us to comment on them and on the job they did at our home we could not be happier with the work they did.

Approximate cost of services:
$35,000.00
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Company Response

Thank you for taking the time to comment. I'm very happy to hear you were well taken care of.
Cynthia P. (Executive Assistant) Avenue Road Roofing