Avenue Moving & Storage Ltd

Moving & Storage
ON M8Z 4Y1
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Moving & Storage
Avenue Moving & Storage Ltd
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76%

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Reviews by rating (past 12 months)

Reviews for Avenue Moving & Storage Ltd

Average customer rating:
8.9 10 (115 reviews)

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Alison in Mississauga
Alison in Mississauga
3 reviews MISSISSAUGA, ON
8/10

Moving from Mississuga to Georgetown

The movers showed up right on time - and would a pleasure to work with. They packed up everything in record time and wrapped all our of furniture. We had very little damages - just the little things you expect with moving. The estimate was a lower than what we did end up paying - only off by ~$200. Overall we were very satisfied.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Alison.

Nicola in Mississauga
Nicola in Mississauga
3 reviews Mississauga, ON
10/10

Cross-town move

Avenue Moving was a pleasure to work with from the very beginning. The consultant who came to the home for an estimate very carefully walked through the whole house with my husband, and gave a sensible breakdown of the estimate.

On packing day the movers arrived on time and worked non-stop until the packing was done. Even my in-laws, who are hard to impress, were impressed!

They arrived early on moving day and worked like a well-oiled machine. Took only very short breaks throughout the entire day and were extremely polite friendly and, dare I even say, fun to have around. they were extremely careful with our stuff and overall just did a great job. Would recommend them without hesitation!!

Approximate cost of services:
$3,000.00
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Company Response

Thank you Nicola.

E. d'Ambrosio in Mississauga
E. d'Ambrosio in Mississauga
1 review Mississauga, ON
9/10

home moving

The moving crew was extremely efficient, polite and careful. They wouldn't even take time to have lunch and even beat me to the new house. They even appeared to be having fun while working. I would highly recommend them.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your review.

Kevin in High Park
Kevin in High Park
3 reviews Toronto, ON
2/10

Moving and Storage

We hired Avenue to move our stuff into storage, hold it during a renovation, then move it to our new house all within Toronto.

We also agreed that on moving day after picking up the storage items the moving van would stop at my condo to pick up 5 items of furniture,

Showed up on time got the stuff at the condo then the games began.

The van had to park 6 houses away on our street (think narrow houses downtown Toronto). We were informed that they would not unload the truck until a second crew came as the distance exceeded 10 car lengths.

I found it all very petty since there was only six cars between the rear doors and our house.

We paid for the extra crew (it was all an hourly estimate anyway) and I kept the $500 tip I had for them in my pocket.

Approximate cost of services:
$3,500.00
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Company Response

Our apologies for your bad moving experience. We will be sure to review your concerns with our teams to ensure this does not happen again.
Scott

Samantha in Brampton
Samantha in Brampton
1 review Toronto, ON
6/10

Move

The movers showed up an hour late, moved very slowly, took frequent smoke breaks and were quite careless with our items.

They damage 6 separate pieces of furniture and left a tropical plant on the front porch for 3 hours in below freezing temperatures. It died. They were careless with an antique steamer trunk I own and when it broke, their comment was "this old trunk is falling apart".

The office staff are very professional and reasonable. They reimbursed us for an hour of time due to the slow movers, but I think they must contract out the movers so they don't really know who is going to show up at your door.

I would not recommend them.

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Our apologies for your bad moving experience. We will be sure to review your concerns with our teams to ensure this does not happen again.
Scott

Customer from Mississauga
Customer from Mississauga
1 review Toronto, ON

First Review

10/10

Moving

Excellent move!!! From start to finish, dealing with Avenue Moving was a pleasure. Great moving crew that was very careful with our contents and property, fast and efficient. Experience that shows! I will recommend Avenue to all my friends. Thanks for a wonderful move.

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Company Response

Thank you very much.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Avenue Moving & Storage Ltd

Established as a family business in 1914, the Stone family have owned and operated Avenue Moving & Storage for over 30 years. We have earned our great reputation through hard work and commitment to customer satisfaction. We will provide you with a professional moving crew who are friendly, efficient and ...
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