The movers showed up an hour late, moved very slowly, took frequent smoke breaks and were quite careless with our items. They damage 6 separate pieces of furniture and left a tropical plant on the front porch for 3 hours in below freezing temperatures. It died. They were careless with an antique steamer trunk I own and when it broke, their comment was "this old trunk is falling apart". The office staff are very professional and reasonable. They reimbursed us for an hour of time due to the slow movers, but I think they must contract out the movers so they don't really know who is going to show up at your door. I would not recommend them.
- Approximate cost of services:
- $1,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Our apologies for your bad moving experience. We will be sure to review your concerns with our teams to ensure this does not happen again.
Scott