Amana refrigerator now working
Writing this story presents quite a dilemma. If I am truthful about what a great job Aubrey does, he'll get so busy that when i need him again, I won't be able to get him. On the other hand, Aubrey is so skilled and responsible that he deserves the praise that I heap on him.
When our Amana refrigerator failed on a Sunday, I placed a call to his voicemail. He called back first thing Monday morning and arrived early that afternoon. Based on what I told him on the phone, he "guessed" which part had failed and brought it with him. He was right! Where other service providers would have made 2 trips, he solved the problem in 1 -- saving us money and, more important, getting the beer cold again.
This man is a treasure. Just don't go telling everyone!
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Not a thing!