AtlasCare

We purchased a new Furnace and Central Air Conditioning unit. The sales representative, Justin, promised he would follow up with me and see if we were happy. Justin (nor anyone else) ever called. We were also told to book an appointment when the weather warmed up to tweak the A.C unit. I made the appointment, missed a day of work, and they never showed up! I then called the office and they eventually sent someone over that evening. I complained to the Director of Customer Service, Nimo, and he apologized and said he would send me complimentary movie passes. He never sent them. I called again and left him a disgruntled message and received no response. This company is very attentive when trying to sell you something, but once it's purchased, it's "crickets!!!"