I came home one evening and found that my furnace was on but there was no heat. I called AtlasCare at night and the person on the phone tried to help me troubleshoot the issue over the phone. I opted to wait until the next day to get a technicial out as it was more expensive for after-hours service.
The service technician Alex came out and diagnosed the problem as a faulty pressure switch. He got the heat temporarily going by playing with the switch. But I knew that this was only tempoary as I had a similar experience with a faulty switch many years ago.
The following day the part was ordered and the technicial Neil came to replace the part.
I appreciated that they had 24/7 service and that the technicians took their time to explain how the furnace worked and were very friendly.
- Approximate cost of services:
- $444.00