Toronto municipality assessed condos in our building at $204,000 in 2005. We put more than $60,000 in upgrades into our suite: wood and granite floors, granite counters, high-end fixtures, larger bathroom, more builtin cupboard space, lake view to be locked in by new park, etc. Steven Pantarotto of Appraisal 2000 Realty Group Ltd under-appraised our condo at $205,000, $1,000 more than the 95% of the suites in the building that have not had any upgrades done since the building was built 20 years ago. Because no suites had been sold with this much investment in them for Appraisal 2000 to copy, Appraisal 2000 had no technical capabilities for valuing the suite. When I called to request a proper appraisal stating I paid their fee not the mortgage company, they did not return my call.