Allure Window Decor Inc

Allure just finished installing the shades for my entire house. Ryan is an expert and a highly customer focused professional. Ryan visited our house at a time which was convenient for us by making adjustments in his schedule. We asked him to visit us at 7:00 am in peak of winters and he drove 45 minutes to make it happen. Contrast this with the response I got from other companies, who wouldn't even give me an appointment for days. We had just finished renovating our entire house and wanted a solution which was current, efficient, high quality and cost effective. Ryan took time to survey the house room by room and proposed a few options. He helped us think through the pros and cons of each option. He was very patient and thorough with us, as we had a lot of questions. He took time to give detailed responses. We felt very confident in going with one of his recommended solutions. Changing shades is somewhat of a long term decisions and we wanted to ensure we get it right. Ryan proposed that we go with a known manufacturer with great reputation and warranty. Once we decided on the solution, Ryan completed detailed measurements. He sent us the quote shortly thereafter. There was zero sales pressure, which was a big deal for us, as we didn't want to be rushed into making a sub-optimal decision. Ryan's consultative approach to solving customer problems is what truly led us to place our trust in him. Ryan's quotation was highly competitive, as we had received quotations from other top Homestar rated companies. He explained that his margins are very thin as his goal is to offer value to his customers and make sure they are happy. As our house was totally renovated, we were living without any privacy. Ryan said he will expedite at no extra cost to us. The supply chain has been badly impacted during pandemic. Ryan was able to deliver and have the shades installed significantly ahead of his promised date. Again, this was a great example of being able to deliver a higher value to his customers. His installation team was extremely courteous and professional. The installed about a total of 30 shades in less than three hours. The shades look awesome, both from inside the house as well as outside. Within 2 days of installation, many neighbors have already stopped by inquiring about our shades. Overall, extremely thrilled with Ryan and his team. I would recommend them to anyone considering a blind solution in a heartbeat. I wish them well in their pursuit of delivering outstanding and high quality products and services to their customers at a highly competitive price in a timely manner.