Alliance Floor Source

Floor Retailers
Concord ON L4K 4G9
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Alliance Floor Source
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Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (530 reviews)

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JL in North York
JL in North York
1 review Toronto, ON
10/10

Hardwood floor installation

I hightly recommend Alliance Floor Services. I did a blind search for hardwood installers off the internet and the only real due diligence I did was to speak with the firms over the phone. I ending up selecting Alliance and couldn't be happier. They changed their schedule to squeeze me into my tight schedule. The installer laid about 350sqft across 2 hallways, a kitchen and a seating area in about 14 hours. (My buddy is a general contractor and estimated double the cost and time.) The installer was friendly, professional, and courteous. Would definitely hire these guys again for similar work.

Approximate cost of services:
$750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write the review. It is nice to get the confirmation from your contractor friend! Looking forward to working with you again!

Eddy in North York
Eddy in North York
3 reviews Toronto, ON
10/10

Hardwood Floor Installation

Selected this company from this website.Lehel spent time giving advice on selection of the various products.He also visited my condo to take measurements at the exact time. Also dealt with Susan who helped me choose a new product as the supplier had run out of stock on my previous choice.The crew started on a Monday by fixing the imperfections on the floor and by Tuesday afternoon had completed the Job.The crew even cleaned up after the floor installation. Very Highly Recommended to others using Alliance Floor Source.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Eddy for the review! We appreciate the kind words!

Michelle from Riverdale
Michelle from Riverdale
3 reviews Toronto, ON
8/10

New Hardwood Floors

After contacting several flooring companies, a representative from Alliance Floor Source came to our home to look at the job and give us a quote. He was professional and knowledgeable. He helped us to choose the type of wood, and gave us advice on the different brands.

We were essentially re-flooring our entire house. With our home being over 90 years old, there were some tricky spots, but the installer was not phased. He did a quick and efficient job, and worked with the troubled spots beautifully.

We are extremely pleased with how well the floors turned out. We highly recommend Alliance Floor Source.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for writing the review for us. We are glad you are extremely pleased with the result!

Esther from Scarborough
Esther from Scarborough
2 reviews Toronto, ON
7/10

Hardwood flooring in living room hall and stairs

We had our flooring done in August. I was very excited about the project because Lehel came across as very knowledgable when he did the estimate. The quote was professional looking and the price was reasonable. The product was delivered as promised and I was assured that the job would take 3-4 days and would therefore be done by the end of the next week. Unfortunately, the work ended up dragging for over 2 weeks because insufficient materials had been ordered. My main concern with the service is that they took our key and have not yet returned it. I have been assured several times over the phone by Susan that the key has not been lost and that I will get it back shortly, but more than a month has passed and I still do not have my key. Also, a cracked piece of trim broke off of our stairs and when I called to report it, I was told by Lehel that someone would call me and come out in the next couple of days. This was three weeks ago. I am not confident that I will be able to receive any after installation service from this company. In fact, I was asked to sign for the balance of my payment by Susan before the job was completed but I refused. I am now very glad that I did not trust them to finish the work after they had been paid. The work is satisfactory overall although I think they should have installed the stairs before the flooring so that the flooring would not have gotten chipped and spots of glue on it.

Review update November 16th, 2007. Alliance got in touch with us and fixed the few problems we were having. They also reimbursed us for most of the cost of rekeying our locks. We are happy with our flooring.

Approximate cost of services:
$10,000.00
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Julianna from Toronto
Julianna from Toronto
2 reviews Toronto, ON
10/10

Refinishing of hardwood floors

The service, and quality of the work was impeccable.
They completed the work for me on very short notice, and were extremely reasonable compared with other companies.
The refinished floors make the inside of the house look like new.
They are highly recommended!!!

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Company Response

Thank you Julianna for the review. Timing worked out perfect, and the improvement looks amazing!

Pomba - Toronto
Pomba - Toronto
2 reviews Toronto, ON
10/10

Hardwood Flooring

I am quite picky and particular when it comes to my private home and was quite nervous about who would do my floors! Alliance Flooring was chosen after a few interviews I had with other companies and individuals. They came out head and shoulders above the rest.

Not only did they make me feel confident that they could do the job, but had a lot of selection in their store and they spent an hour with me explaining all the different options. I was allowed to keep 4 samples in my condo for a few days as I had a hard time deciding between a few types of wood and colours.

I had an extremely busy schedule, as I was traveling a lot and the week I booked them was between my Calgary and Vancouver trip so they had literally a week window to work with me before I had to be off on another trip. When he came over for the quote he measured everything and told me it would take them a day maximum 2 days to do my job which amazed me as others said anywhere from 2-4 days! So in Calgary I called and booked them to go ahead, it just felt right!

There were 2 guys that did the job and they were focused, friendly and professional. The first day they were almost done, the next day they finished in a couple of hours.

They took out all the carpet, under pad and nails from 3 rooms, installed floors including 2 large closets, put in corner round, took out and put back a closet sliding door, cleaned up (sweeping) and left me with floor cleaning kit as a thank you!Fantastic!!

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Company Response

Thank you very much for the review. Thank you for your trust and business!

Sandy - Toronto-5494
Sandy - Toronto-5494
1 review Toronto, ON
10/10

New Wood Floors

We are very happy with the installation of our wood flooring . Our apartment has a dramatic new look and we have recommended Alliance Floor to all our friends. Lazlo, the installer, is wonderful!

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Company Response

Thank you Sandy for the review. The apartment looks amazing with the new flooring! We will pass on your compliments to Laszlo!

Nicala at Number 9 Design
Nicala at Number 9 Design
1 review Toronto, ON
9.8/10

Hardwood Flooring Installation in Kitchen

Many samples were delivered and the floor was installed exactly on time and to my exact specifications.

Although the existing ceramic tile floor was difficult to remove, the workmen were cheerful and happy to go the extra mile. I highly recommend Alliance Floor Source and will continue to utilize them for my clients.

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Company Response

Thank you for the review Nicala. We are looking forward to working with your clients!

10/10

Livingroom and Diningroom Engineered Hickory Floor

Lehel was more than helpful and went the extra mile to keep me happy with samples, product information, a competitive price and work installation schedule. Susan in the office was very helpful as well. My Wife and I are very happy with the fit and finish of the installed floor and we have told 2 of our friends to call Lehel to do their projects. He has a contract to do one of them next week! I am sure they will be as happy as we were with our experience in dealing with everybody at Alliance.

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Company Response

Thank you for the review and we really appreciate the referrals!!!

Tom from Thornhill
Tom from Thornhill
1 review Toronto, ON
10/10

New Carpeting

They had an excellent selection and great prices. The sales staff was very knowledgeable and helped me a lot to come up with the ideal solution for my needs. The installers were very polite, efficient and provided high quality service. I'm very happy and will definitely use them for my next project.

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Company Response

Thank you very much for writing the review for us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
https://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.