Advanced Air used to be a really good company. We bought our A/C and furnace in my old house and new house, my in-laws, my parents and referred to a person at my work. Wow have things changed. I wish I could talk to John the owner myself. However as many reviews below say, the service now is very unprofessional. Not answering, no return calls, we made an appointment with a 3 hour window to go to my mother's house and no one shows or calls. You get told you will be transferred to service and they make you wait and wait, you hang up and call back and no one answers. Not sure if it is John's wife however how can you call that good service? Wow what happened, I guess they are doing so well they do not have to rely on past customers? I would never recommend them again. Their overall scores says a lot.
- Approximate cost of services:
- $40,000.00