AAA All Seasons Wildlife Control first visited my home on Feb 28, 2006 after we heard animals in our chimney. They capped a few vents, and placed a one-way door on our chimney cap, supposedly allowing exit, but not entry. The promised deodorizer was deemed not suitable, as 'our chimney was too tall'. Today is May 5, and after 4 nights of watching a very tired and thirsty raccoon attempt to escape unsuccessfully, AAA refused to visit after hours, and has now stopped taking my calls and has refused to refund my money. The sight of this dying animal has caused me and my family great stress I've called a few other companies who have claimed that the mehtods used were not only ineffective, but inhumane. I do not recommend this firm.