The values and ethics of a company are measured when things go wrong --- not just when they go right. From this perspective A1 are outstanding. I have been a client for 25 years (3 complete HVAC systems purchased + installed) and this past year upgraded the humidifiers to 2 Aprilaire 800 steam units at a total cost of $3,700. Their performance was a real let-down --- no real improvement in humidification. A1 sent techs Robert and Theo who determined that the water conditions in downtown Toronto were not conducive to this model (needed more salt in the water) and recommended changing to a Generalaire Elite unit. Ralf approved the swap to this more expensive machine at no extra cost to me + extended the warranty. The machines humidified beautifully and I highly recommend them. A special thank you to Emily Messenger.
- Approximate cost of services:
- $3,700.00
- Company Response
Thank you for your review, we are happy that you are enjoying your new equipment!