SuperDeal Protection not so Super on long weekend
We called for emergency service Saturday morning of the Family Day long weekend. A technician made a visit and determined we need a new gas valve, but he did have one in his van. Therefore we would need to wait until Tuesday when the company opened for business before another technician would be sent out to resolve the issue. This is what happened, consequently we were with any heat for three days, its not what I expected from the SuperDeal protection package which I've been paying into for over ten years.
I guess paying a store man to be on call is too expensive for Mr. Messenger to absorb, maybe he'd care to comment
A1 contacted me and explained they don't stock gas valves and need to order from Carrier which were closed for the long weekend.
- Approximate cost of services:
- $1.00