Excellent company. We called them
To open up our chimney, who had a damper stuck, to install a fireplace. After they came we were give the go for the installation. However the fireplace company found that the chimney was stuck in a different location. When we called Magic Touch again the admin person immediately apologized for giving us the green light and sent another techician at no cost, reassuring that he "would have not left until the chimney ws completely open". Very impressed by their professionalism and sense of honor!
- Approximate cost of services:
- $275.00
- Company Response
Thank you for your feedback. We alway say the right thing to do is the right thing to do. We are proud of our work but acknowledge if we miss something we make it right. We really appreciate you taking time to let us know your thoughts. Kindest regards, Marc