I dealt directly with Chris, the head of the company. He came very quickly (within 24 hours) for the first appointment, and quickly diagnosed the problem as red squirrel(s). At the same appointment he got to work, closing up 4 holes in the attic and setting up a one-way door for the squirrels to exit from but not enter.
By the way, our house is really tall and Chris had no problems climbing up a ladder and working on our roof. It was dangerous work and he did it without complaining once.
It turns out this squirrel was particularly mischievous and kept finding ways to return to our attic. But here's the great thing - this squirrel was no match for Chris. He stood by his workmanship and returned to our home - free of charge - every time the squirrel returned. He even brought extra staff with him to help look for potential entry points to our home. He even apologized for not being able to come in on a Sunday!!! What a guy.
We have enjoyed more than a month now of peace and quiet. We still see squirrels running around our yard and in the trees but it (they) seem to have found a home somewhere else other than our attic. All thanks to Chris. I really commend him and his company for their high quality work and their commitment to customer satisfaction. I would not hesitate to recommend them to others.
- Approximate cost of services:
- $750.00