We previously used AAA Gates' Wildlife Control for raccoons that had invaded our roof. They were very prompt, conscientious and extremely knowledgeable. I was really impressed how careful they were with our property and how considerate they were with the raccoons. Therefore, we were quite comfortable about calling them again when raccoons took residence under our deck/hot-tub several years later.
Boris from AAA Gates' Wildlife Control came today and was exceptional. Very knowledgeable, personable and professional. I have a large deck and he carefully highlighted potential points of entry for the raccoons and potential solutions. Boris was never pushy and told me to take my time with my decision. I'm still deciding whether to rebuild the deck, pursue repairs, installing the screen on the perimeter etc.
However, I have several young children and he understood my safety concerns. Even before making a decision about which solution I would pursue, Boris made several repairs and adjustments to minimize any risks to my children. Boris really went above and beyond our expectations.
- Approximate cost of services:
- $0.00
- Company Response
Hi Max, your thoughtful review perfectly summarizes our business model. We try to put ourselves in our customers shoes and treat them how we would like to be treated. Your choice of words like conscientious, considerate and exceptional are very much appreciated. Your review will definitely be read at our next company meeting. Thank you so much! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.