AAA Gates Wildlife Control

In January, Gates sent a rep to remove a raccoon and block in the hole in our roof.

They had been to the house before years earlier, and we had a great positive experience.

This time the rep. didn't want to disturb the raccoon and just installed a one way door. And thanks to the mild winter he examined the roof, etc. After a week went buy, they came back to seal up the One way door since I hadn't heard any noise.

After the first service, they up-sold some pest control treatment, I really felt he did the absolute minimum for the extra fee. I had to plea with him to treat some common areas and the garage. In the attic, he didn't want to do much since the raccoon was there. We ended up having to call another company a week ago, due to the mice (and I hope another raccoon that had been decomposing) and smelling up the attic area.

I know Gates is a great company and our first experience was AAAMAZING (also a removal of some baby raccoons, and a one way door for the mom to come out and move her babies). The most recent visit, was much less than I expected from a premium priced service provider.

It was also a little harder to get them to come in quickly (a 2-3 day wait) versus the company we just used (about a 12 hour wait).

Regardless, of the company, it comes down to the personnel they send to your home. As an animal lover, I understand balancing the needs of wildlife, with that of the homeowner; but I really felt the lack of effort was out of laziness and/or lack of care/training, versus the best resolution.