Came to buy chairs in May 31st. Were promised to get them in 3 days. Then we called to change the colour of the chairs. Barnie (manager) told us they will be in next week, since they dont have them in stock. We kept coming over and over week after week and were fed the same bull. Week after week she was becoming more rude and annoyied by us. She couldnt wait to get us out of the store. Finally a month later the chairs came in. Came to get them, realized that she ordered the wrong colour. However, she kept saying that baige is actually that - which was as white as snow! Then we came home, unpacked the chairs and realized they were not the same as those we ordered! The one we tried at the store had wide legs and cushion 1 inch size. Those had small think legs and think cushion and the fabric quality was cheap as hell! the seam was running and the chairs had scratches all over them like they were previously floor models and were packed in a box and given to us. We came back to store, complained, Barnie kept saying that those were the chairs we ordered. We asked for a refund, she gave us a refund after arguing on some paper and did not swipe our card. Told us that the refund will appear at our statement in 48 hrs. ALmost a week has gone by and we still did not get our refund. Customers, please beware of this company!! They trick to get you to buy and then you will wait for ages to get your product and then it might not even be the same quality. Please check what you buy and take pictures at the store! Open all boxes in front of Barnie to show her what you got. Or better yet NEVER go there!
- Approximate cost of services:
- $670.00