So, first off, Marley is the pushiest sales person ever. I bought a 1000 dollar kitchen table set from her, and waiting for delevery one night in Dec, 2008. The table never came, and when I called she told me "this never happens. I'll check into it and call you back." She didn't call back, so I called her to find out what happened. She had no answer, but was rude and didn't seem concerned in the least. Then, I found out the next day that the table had apparently "broken on the truck." She offered me another table. I declined and told her I wanted a refund right away. She agreed and said she would do so on my credit card.
Over the next month, she kept on telling me that it had been refunded to my credit card even though Visa had no record of it. She even signed a paper saying so- so she proving that she is not very business savy... as the refund was never done as verified by Visa. I contacted her daily for a month, and she kept on telling me that the refund had been done and she couldn't do anything without her "accountant" which is a common theme throughout these reviews...
Finally, my father called in (a doctor) and told her that if I didn't have a refund in the next 24 hours, he'd have a lawyers letter sent. She then continued to call me a spoiled brat to my FATHER! (I'm in my young 20's, a working professional,) again proving her lack of business skills and intelligence. Finally I showed up to get my refund, which she rudely and bitterly did in front of me- except she did it 2$ short. What a petty petty person.
STAY AWAY from these scam artists!
- Approximate cost of services:
- $1,000.00