Brock Doors & Windows Ltd.

Brock Windows arrived this morning by 8:00 a.m. ready to install my need windows. I only order 3 this time, as they were the largest three in the house. The guys did a great job installing the windows, making sure that all the old materials (installation, glue, wood) was removed evenly and then installed the new window. The first window was very heavy as it took three guys to lift it into place, and they struggled a bite, but nothing was broken. They workers cleaned up their mess and were able to leave within a reasonable time. 3:00 p.m.

The sales representative was very helpful. As he assisted me in making the right choice for what I wanted in a window. Bill arrived on site just before the workers left for the day, making sure that everything was up to code, both company code and industrial code.

We can't say enough about brock windows, Phill our sales associate was so helpfull right from the start. He kept in contact with us through every step. Kevin and valad are the installers we had and the attention to the little details, you would have thought it was their house. The job was to take 2 day and they were done in 2 days.

The doors are beautiful and installation team was professional. Show room and Sales Representative was very helpful during process.
Doors are solid to resist heating and cooling lose.

The professionalism and courtesy from all who were involved in the job was excellent. I would highly recommend this company to everyone who requires any replacement of any product that this company deals with.

I contacted Brock Windows to replace my patio door (sliding door). I was really impressed by the whole process from my first call up to the installation including the payments. It was by the book. The employees at Brock Windows are very professional and courteous. You enjoy doing business with them. The contactors who came to install the door were also very professional, helpful, clean, helpful, very attentive to details and the finish. I would definitely recommend this company.

I just had new windows installed by Brock Doors an Windows Ltd. The did a great job. My experience with this company was wonderful from start to finish. My sales rep Phil made great recommendations and I couldn't be more satisfied with the finished product. The installers were so efficient and accommodating and did a thorough clean up when finished. Thank you Christian and Videa (apologies for spelling).
All in all, a terrific overall experience with the professionalism I received from this company. I would recommend them without hesitation.
Linda

Disorganized, incompetent, horrific customer service, expectations were never met. Windows/doors misplaced, arrived damaged, wrong glass installed. They were to drop off the correct glass NEVER happened. Sales rep Phil was inept. Excuse for everything was, we were bought out by Americans who only care about the bottom line. I suspect with this kind of customer service they wont need to worry about the bottom line as they will go broke shortly. Nancy

Another month goes by and no glass, no response to our window and no Philip how can you defend him? Hes incompetent

Multiple installation issues discussed with tech day of installation, installed in Feb 23, resolved June 23, pushed us to the manufacturer and Brock washed their hands of us. No follow up to see if we were being serviced post installation.

Loved my main floor windows so much I came back to replace remaining windows and sliding door. Brock Windows provide quality service and craftsmanship and stand behind their products. The installers were on time, clean, efficient and friendly. They're a wonderful upgrade to my home.

AWESOME AWESOME AWESOME!!! Great install and GREAT Cleanup for debris from old windows and leftover packaging GREAT Team Thanks!!!