1 review Brampton, ON Joined 2021/09/27

8/10

Windows & Doors Installation & Service review in Brampton

09/27/2021

I am very pleased with my new windows and door. They were fairly quick to install snd the only reason I’m giving a 4/5 is that I am awaiting replacement of one casement window that was broken at installation time. I may bump it up to a 5 at that time

Job Price

Approximate cost of services:: $11,000.00

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Company Response

Hi, Carolyne! Thank you for your feedback. We look forward to rectifying your outstanding service request promptly and to your complete satisfaction.

Thank you for entrusting Brock with your home improvement needs.

Kind regards,
Brock Doors & Windows Ltd.

Denise and Will in Durham Region

1 review Whitby, ON Joined 2021/09/27

8/10

Patio Door Replacement

Windows & Doors Installation & Service review in Whitby

09/27/2021

The Northstar patio door is great. Top notch installation. Booking the installation date was a bit of a challenge however once a date was agreed upon everything went swiftly. Very satisfied with our new door.

Job Price

Approximate cost of services:: $2,100.00

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Company Response

Hi Denise & Will!

We're thrilled to hear of your satisfaction with your North Star patio door, as well as the overall installation experience. We'd like to apologize for any challenges you faced while booking your home improvement; however, we're happy to hear that once commenced, everything went just as planned.

All the best,
Brock Doors & Windows Ltd.

Carolyne McNabney

2 reviews Whitby, ON Joined 2013/05/14

8/10

New windows and front door

Windows & Doors Installation & Service review in Whitby

09/26/2021

I am very pleased with my new windows and front door that Brock installed. The only hesitation to giving a 5 star review is that my one split casement window in our dining room was broken by the installer, and it took awhile to get it repaired. Then it was only repaired, rather than replaced. Then the other side was showing signs of water between the panes so now I’m waiting for that side to get replaced as well. I’m glad they agreed to this replacement rather than the repair as originally offered. My rating may go up once all is done

Job Price

Approximate cost of services:: $11,000.00

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Company Response

Hi, Carolyne!

Thank you for choosing Brock for your recent window and door replacement project. We'd like to apologize for any unfortunate accidents that took place, as well as any delays you experienced throughout the rectification process. We look forward to resolving your concerns so you can fully appreciate your home investment.

If you have any questions or concerns whatsoever, please never hesitate to connect with us.

Kind regards,
1-800-449-3808
info@brockwindows.com
Brock Doors & Windows Ltd.

Arthur in Newmarket

3 reviews Newmarket, ON Joined 2021/02/03

9/10

Brock Windows make a difference!

Windows & Doors Installation & Service review in Newmarket

09/26/2021

Was looking to replace 6 large windows in my house and selected Brock because they were able to price match the lowest quote I received from competitors. Everything from the service I received for the transaction (thank you Phil!) to the installation process, was seamless and professional. I must say the quality of the product and value for what you get (some window places might quote a cheaper price but don't include things like the interior framing in their prices) is uncomparable. With Brock I'm happy with the product and service I got for the money paid. Thank you Brock!!! :)

Job Price

Approximate cost of services:: $9,000.00

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Company Response

Hi, Arthur!

Thank you for choosing Brock for your 6 window replacement project. We're pleased to hear you had a wonderful experience with Phil as well as our installation crew. We know you'll continue to appreciate your investment for many more years to come.

Kind regards,
Brock Doors & Windows Ltd.

Private User

Private User reviews Toronto, ON Joined 2021/09/24

10/10

Main Door

Windows & Doors Installation & Service review in Toronto

09/24/2021

i obtained quote from so many companies but somehow I thought Brock was most reasonable, I was not sure how their service would be, so I booked an appointment. Once I had a chance to speak to the customer representative, I was so happy and impressed with him that right away, I hired that company to have my doors made. The quality was great, and the service was super good. Recommending this company anytime. Five stars

Job Price

Approximate cost of services:: $4,000.00

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Company Response

Hi there,

After a long search, we're happy to hear we were your home improvement company of choice. We appreciate your recommendation immensely and hope to work with you again on any future projects.

Kind regards,
Brock Doors & Windows Ltd.

Heather in London

1 review London, ON Joined 2021/09/24

10/10

Windows

Windows & Doors Installation & Service review in London

09/24/2021

We had Brock in to install windows in our house. We were extremely pleased with the service and the quality of the windows. We would definitely use them again and recommend them to anyone

Job Price

Approximate cost of services:: $4,000.00

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Company Response

Hi, Heather!

Thank you for the 10-star feedback. We're thrilled to hear of your satisfaction with all aspects of your project. We look forward to working with you again and appreciate your recommendation.

Kind regards,
Brock Doors & Windows Ltd.

Private User

Private User reviews Brampton, ON Joined 2021/09/24

8/10

Windows

Windows & Doors Installation & Service review in Brampton

09/24/2021

Brock Windows Customer Service was great.
The technicians were quick and thorough, cleaned up and took away all the garbage etc.
I never give a 5star rating to any company, there's always room for improvement. Definitely 4.5 stars.

Job Price

Approximate cost of services:: $10,000.00

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Company Response

Hi there,

Thank you for contributing this feedback to our HomeStars listing. We're happy to hear you had a great experience with our team, these honest and agreeable comments mean a great deal to our organization.

We hope to have the opportunity to work with you again.

All the best,
Brock Doors & Windows Ltd.

Matthew in Toronto

3 reviews Toronto, ON Joined 2020/06/19

10/10

Front and Back Doors

Windows & Doors Installation & Service review in Toronto

09/24/2021

I highly recommend Brock Doors and Windows. Having quoted 4 vendors, Brock were the most competitive and knowledgeable, and ended up doing great work on time and on budget. Our new doors look great and will last for years.

Job Price

Approximate cost of services:: $5,000.00

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Company Response

Hi Matthew,

Thank you for recommending our products and services! We're happy to hear you found our quotation to be competitive and our team knowledgeable. We know you'll continue to appreciate your home investment for many more years to come.

Kind regards,
Brock Doors & Windows Ltd.

David

0 reviews Brampton, ON Joined 2021/09/24

10/10

New window installation

Windows & Doors Installation & Service review in Brampton

09/24/2021

Brock did a great job from the quote, coming to see the project to the actual cut and installation. The gentleman were fast, courteous and friendly. Would use them again.

Job Price

Approximate cost of services:: $2,700.00

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Company Response

Hi David,

Thank you for the 10-star feedback. We're very appreciative of your kind comments and we hope to join you on your next home improvement project.

Kind regards,
Brock Doors & Windows Ltd.

K&J

3 reviews Oshawa, ON Joined 2021/09/23

10/10

Great Experience All Around

Moving & Storage review in Oshawa

09/23/2021

From our initial visit by Rick our sales person who understood our wishes, to the showroom to confirm that our choices met our expectation to the installation specialist, Brock Doors and Windows are now our go-to company.

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Job Price

Approximate cost of services:: $3,000.00

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Company Response

Hi K & J,

Thank you for contributing this feedback to our HomeStars listing. We're thrilled to hear of your exceptional experience with Rick. Our objective is to provide our clients with a thorough and informative experience that leaves them feeling rest assured about their home investment.

We're incredibly happy to hear that we're now your go-to company of choice – that means a great deal to us.

All the best,
Brock Doors & Windows Ltd.

Brock Doors & Windows Ltd.

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