Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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HomeStars  >  Windows & Doors Installation & Service in Concord  >  Brock Doors & Windows Ltd.  >  Three outer doors installed
Mac from Toronto
Mac from Toronto
7 reviews Toronto, ON
10/10

Three outer doors installed

Windows & Doors Installation & Service review in Toronto

This an update from my previous review - I had three doors installed over the past several months. The attention to details from sales to installation was impressive and I am happy I chose to work with Brock. Recently I some difficulty with one of my doors. Nothing major but bothersome. Their customer service/reputation team addressed my problems in a courteous and understanding manner and arranged to have the problem addressed. Thank you.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Mac, Kind & Fantastic just about sums up this review!! Thank you so much for sharing!!!

Previous versions of this review:

Mac from Toronto
Mac from Toronto
7 reviews Toronto, ON
2/10

Three outer doors installed

Windows & Doors Installation & Service review in Toronto

I am having some difficulty with one of the three doors that was installed and the lack of customer service coming from the Scarborough outlet is beyond my comprehension. Help me understand why Brock is willing to give up several thousand dollars in business by not providing a simple service call without charging an outrages amount for the call.

Approximate cost of services:
$3,000.00
Mac from Toronto
Mac from Toronto
7 reviews Toronto, ON
10/10

Three outer doors installed

Windows & Doors Installation & Service review in Toronto

From the initial contact with sales to the installation of the doors I have been impressed with Brock Doors. In particular, I want to mention the gentleman Igor who did the installations. Professional and meticulous just about sums it up. Thank you.

Approximate cost of services:
$3,000.00