Brock Doors & Windows Ltd.

I should start by saying that i picked this company based on their HomeStars reviews. That said, we have many great experiences with HomeStars companies. I would like for readers of these reviews to look at my other reviews. I find it terribly interesting that most reviews of this company are people that have only reviewed this company. There are two reviews on this page that have more than one company and they both are not 10 out of 10. I would also like to add that the reno / addition was not done at the same time so that has nothing to do with the terrible work that Brock did. That said, I would never use or refer this company again. The experience was terrible. The sales guy and the installer didn't get along. The installer made MANY mistakes, so much so that the door manufacturer had to come and fix his mistakes on the front door. The installer measured wrong and the sales guy tried to blame us. I phoned the president of the company to complain (and had to leave a message) about the issues and he simply had the sales guy call me, no call back to confirm that it went well. The big window at the front of our home was installed incorrectly with the middle curved into the home. The installer got into arguments with other trades on our job site. Oh and the trim that we ordered with the curved window that we purchased could not be matched even by the window manufacturer.

Run away. Do not use this company. P.S. Still waiting for my call from the company executive....