Brock Doors & Windows Ltd.

Windows & Doors Installation & Service
Brampton ON L6T 4X6
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HomeStars  >  Windows & Doors Installation & Service in Concord  >  Brock Doors & Windows Ltd.  >  Horrible Customer Service/Leaky windows
Rob in Toronto
Rob in Toronto
1 review Oshawa, ON
0/10

Horrible Customer Service/Leaky windows

First install of four windows was great. No complaints. Bought 5 more windows. 2 have been leaking, 1 consistently every time it rains. They have been out here a few times to fix. Windows still leaking.
Horrible customer service. Cant get anyone on the phone. They never answer. No response to my email.
Raining heavy today, I have gone through 5 towels drying up their mess. Lifetime warranty?!?! . Stand behind your product or close up shop!!!

Approximate cost of services:
$15,000.00
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Company Response

Rob, we are sorry to hear of the concerns you're facing and would love to resolve this with you. Please feel free to submit a claim through our website at brockwindows.com/warranty-coverage so that we may look into this further.