Solutions Electrical

After a day of having no electricity on a Friday afternoon at 4pm Solutions Electrical made it to our house in Stouffville in under an hour. On our first phone call we were advised by our provider that they could not help us after getting answers to some very basic questions and we were told we needed to bring in our own electricians. We called Solutions electrical and they arrived within an hour. It was then discovered that our provider had to come to our house and it was determined that it was our providers sole responsibility financially and to fix the problem. Solutions Electric went above and beyond advising us and stayed with us to make sure we were being treated fairly. The technician was extremely knowledgeable and professional. There were some delays in getting reimbursed from our provider and Solutions Electric reassured us and put no pressure on us to pay our bill to them immediately. They were patient and waited until the long process with our provider was sorted out. We will use their services again for any other electrical needs we may have in the future.