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FireSide Hearth & Home

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Average customer rating:
7 10 (1 reviews)

Baybetim in Larchmont

8 reviews , NY Joined 2008/02/25

First Review

7/10

stone fireplace

Fireplace Mantels review in

02/25/2008

Well I had a gas fireplace with a traditional mantel but wanted the look of stone. I had gone to FireSide and picked out a stone that I liked and they in turn came to my home nad took some measurements and offered advice. The masons were fantastic, I have no qualms with them but as for FireSides customer service, I really am not impressed. They would schedule dates to come out and do work and then I would be left waiting for them to show to find out after about an hour of waiting that they were not coming. I just think that they should be a little more considerate of their customer's time. At least I have a great looking stone fireplace now.

Job Price

Approximate cost of services:: $3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

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