HAD SHINGLES BLOWN OFF BY HIGH WINDS IN 2013/14. ORIGINAL ROOFER USED A 'PATCH' JOB, SHINGLES DID NOT MATCH ORIGINAL ROOF JOB THEY DID. PLUS, THEY DID NOT REPLY TO OUR NUMEROUS PHONE CALLS AS TO OUR DIS-SATISFACTION. OUR INSURANCE REFERRED US TO CRCS DKI - DAMAGE DONE BY FIRE, WATER OR WIND. THEY WERE ON OUR ROOF WITHIN 48 HRS. INSPECTING THE DAMAGE AND 'PATCH JOB' DONE BY THE PREVIOUS ROOFERS. THEY DID A THOROUGH AND EXCELLENT REPLACEMENT OF OUR LOST TILES. THEY WENT ABOVE AND BEYOND TO OUR AMAZEMENT AND EXTREME SATISFACTION. WE ARE SO HAPPY & SATISFIED WITH THEIR EXCELLENT SERVICE THAT WE ARE HAVING THEM DO ANOTHER JOB FOR US THIS SUMMER. WOULD HIGHLY RECOMMEND 'CRCS DKI' TO ANYONE THAT NEEDED THEIR EXPERTISE & EXCELLENT WORK ETHICS.
- Approximate cost of services:
- $1,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?