Reviews

4/10

I contacted Nanette due to the great reviews she received on Homestars - so far with this site, I have used many contractors - painting, carpet cleaning, moving - and have very positive experiences. Unfortunately with Nanique, it was not so positive. Maybe I was expecting something different, but after spending an hour and a half at my house, and paying her $180 for her time, all I ended up with was a price quote for over $5,000 to decorate my living room - let me clarify this, over $5,000 for her to just pick our colours and help me find furniture - I still had to buy the furniture and pay for the painting, the light installations, etc. My living room is 14' x 16'. I had expected something different - at least a schematic with suggestions and paint colours. I was very surprised to get such a price quote. Maybe I am cheap?

Approximate cost of services:
$180.00
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Company Response

Hi Warren:
I am so sorry you are an unhappy customer. I would be happy to come back and give you paint colors for your space. They were not selected because it is usually the last thing we do - not the first.
Also - if you need help selecting your furniture - I will meet you at one of my suppliers and assist you with the selection.
My business is based on customer service, so please let me know what I can do to rectify this mishap.
I hope to hear from you soon. Thanks, Nanette