Reviews

0/10

We had all our windows replaced,double hung and casement and two sets of patio doors installed with a LIFETIME WARRANTY.The installation was done well and they looked good at the time. As the years passed every window has failed in some way ! Parts of the double hung window frames have fallen apart,windows no longer open because of failed slider mechanisms,patio door window seals have failed creating moisture in between and barely slide open because rollers fell apart and the casement windows when cranked open, the rod falls out of the bottom of the window.We have called many times over the years about the lifetime warranty and have been given every excuse that there is no coverage,told that there is a charge for them to look at the problem and now told that the manufacture is out of business.They put you off hoping you just go away! What is the point of having a lifetime warranty when virtually nothing is covered. They promise you everything to get your business but will not honour any product installed.DO NOT WASTE YOUR MONEY !!

Approximate cost of services:
$0.00
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Company Response

Hello High and Dry in Scarborough. Obviously we didn't put our best foot forward. I would like to speak with you to resolve your issues. At Consumer's Choice we stand by our warranty, https://www.consumerschoice.ca/warranty/ I am more than happy to work with you. Please contact me directly, Paul V 416-335-8353