TOfoodie

I had a kitchen drawer that had fallen off and broke its track. Paul and his son came to fix it and then returned a second time to add a cutlery drawer inside it. If asking for a quote, be very detailed and take pictures. We had initially agreed to a quote but Paul didn't realize we needed an internal drawer within the larger drawer so the price was a bit more than expected. That said, he was very responsive over email and goes above and beyond to find suitable solutions for kitchen storage. I hope to use Paul again to maximize storage in other cabinets in the near future.

We wanted to replace our patio door lock with one that had an external lock so we could enter and exit through this door. I contacted several handyman services and other locksmiths, but most were unsure of their ability to do this. Roman, on the other hand, knew immediately what needed to be done. He was very responsive via email, arrived right on time and did the job in less than half an hour. Very efficient and polite! He was also kind enough to look at and fix the front door which, with the heat of the summer, had expanded to make the lock tight and difficult to lock/unlock. I would definitely recommend Roman and would use his service again.

We've moved twice this year and both times, we've used El Cheapo as they were recommended by a number of friends. Both times, the staff were polite and hardworking. I would recommend choosing an earlier time slot as our second move was quite delayed. Though they told us they would arrive between 1 and 3 pm, they did not show up until 5 pm. I don't blame the movers as they had an arduous move before us, but I wish the office staff were more honest about timelines and took more initiative in communicating with us in these situations. They tried to assure us they would arrive in 20 minutes as they were en route from Scarborough. We live downtown at Dufferin and Dundas, you can't make that time in the middle of the night, let alone rush hour! My last complaint is that one of the three movers in our second move was a bit careless and dented our kitchen wall while carrying a drawer. Of the five movers we've interacted with, he was the exception as the four others were a pleasure to work with. Overall, I would recommend this to my mother but stress the importance of choosing an early time slot.

We used Victory Locks for our new home. We asked Tom to come the day of our move and he made moving day a breeze, well, relatively speaking. Even though the movers were constantly walking in and out of the house, he was friendly and easy to work with. We would use his services again.